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Our Process

The Value

Neesh undertakes a thorough inspection of your property and provides a written rental market appraisal based on recent comparables and relative market information.

Marketing

Effective marketing is the most powerful way to reach prospective tenants.  Our marketing program for your property begins when you sign our Leasing/Managing Authority.
To attract the best possible tenant for your property we need to advertise.  The importance of advertising and marketing cannot be underestimated.  At Neesh, we look for the ‘right’ tenant. Our marketing covers the following;
  • Comprehensive and detailed rental list (including photographs)
  • Open for inspections - Private appointments both during and after business hours
  • Colour brochures
  • Direct Internet
Our relationship with global and national relocation companies provides Neesh with a constant source of interstate and overseas clients seeking rental accommodation.
Neesh is also regularly contacted directly by companies requiring accommodation for their local, interstate and overseas personnel.  Through our website and email, your property is just one click away.  Prospective applicants can log on and check what properties are available from a fully detailed list with photographs, floor plans and in some cases, a 360 degree virtual tour. The internet sites are;

Tenant Selection

The importance of tenancy selection is imperative. With Neesh, our job is to ensure that we choose the right tenant so that your property is well looked after.  Our policy of rejecting applicants that fail in our stringent criteria, results in minimal tenancy defaults.  All applicants are required to complete a tenancy application form that allows us to thoroughly check current and previous landlords/agents references, current and previous employer references.  We also investigate rental histories through a database only available to agents known as NTD (National Tenancies Database).

When all reference checking is completed, we refer the application to you for final approval and discussion of any special conditions if required by either tenant or landlord.

Preparation of Documentation

Preparation of lease documentation on standard REIV Residential Tenancies Leases and incorporating special conditions if required.  Condition reports thoroughly completed by the Property Manager.  Bond lodged with Residential Tenancies Bond Authority (RTBA) within 5 business days.  Provide tenants with relevant tenancy information and documentation including; emergency tradesperson contact details, statement of rights and duties (as required by Residential Tenancies Act 1997), water & utility charge registration form e.g. ‘On The Move’ a company that arranges connection of all amenities on behalf of the tenant at no cost – this ensures tenants details are registered without delay.  Upon approval by the landlord, tenants are required to secure the property by signing the lease and paying the bond (equivalent to one calendar months rent).

Managing Your Property

Neesh property will collect monthly rental and provide Landlord with monthly statement/tax invoice detailing all income & disbursements.

Neesh electronically deposit funds into nominated accounts. Payments of GST to Australian Tax Office as required.

Neesh pay all regular and authorised outgoings from rental including council rates, water service/usage charges, body corporate fees/levies, insurance, regular garden & caretaking maintenance, etc.

Neesh arrange and co-ordinate maintenance repairs engaging our preferred professional trades people or trades people of your choice. Repairs carried out on behalf of the landlord are paid from rent monies held in trust. Full copies of invoices are attached to your monthly statement.

Neesh maintain regular property inspections to ensure that your investment is safe guarded.

Neesh will advise you of any repairs, preventative maintenance or recommendations that may be required.

Neesh negotiate lease renewals and rent increases for existing tenants taking into consideration the current rental market.

Neesh carefully monitor any rental arrears including telephone calls, written correspondence and service of prescribed notices within required time frame or as instructed by the landlord.

Neesh can prepare all Tribunal documentation and representation on behalf of the landlord at Victorian Civil & Administrative Tribunal (VCAT) if required.

Neesh offer dispute resolution to ensure matters can be dealt with in a professional manner to avoid Tribunal appearances.

Neesh complete Bond Transfer Form if required during the tenancy as a result of tenant changes. Thorough final inspections conducted at the completion of tenancy to ensure the tenant returns the property in the same manner as reflected by the Condition Report. A Completion of Bond Claim Form and disbursing of bond monies.

Neesh provide end of financial year statement detailing total revenue and expenditure.

Rent Collection

By ensuring rent is paid on time with minimal fuss, tenants are given Neesh Trust account bank details to directly transfer money into our account.  This ensures minimal delay and fuss when paying you your rent.